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The Story: As generative artificial intelligence (AI) becomes more influential across all consumer-facing sectors, Chief Experience Officers (CXOs) for financial institutions are looking at ways to use AI to improve...
The Story: Banks and credit unions undergoing a rebrand over the last decade report business growth in the months and years following the launch of their updated brand. Data released...
The Story: The need for brand differentiation is one of the core challenges all companies face, and something that’s especially true for financial brands awash in a sea of sameness....
The Story: Community financial institutions have made up the vast majority of merger participants for the last decade, on both sides of the deal. But when banking experienced a pandemic...
The Story: As the Gen Z population is set to make up 27% of the workforce by 2025, a new survey finds that when it comes to work, Gen Z...
The Story: New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential to boost productivity by nearly one-third. Even more, banks can...
The Story: At a time where consumers of all ages report feeling financial pressure, one often overlooked generational cohort has risen to the top as an exceptionally stressed demographic. Data...
The Story: More than half of Canadian consumers of all generations prefer familiar, trusted brands for their banking needs over trying something new, according to data from Insider Intelligence. Of...
The Story: Nearly eight out of ten consumers say they trust their bank or credit union, despite uncertain economic conditions and banking sector challenges during the last year. The U.S....