The Story: As COVID generates more switching activity among both consumers and businesses, new customer acquisition is even more crucial …

The Story: As COVID’s initial lockdowns have transformed into a socially-distanced new normal, people’s brand loyalties and behaviors have shifted …

The Story: As Novantas reports, the vast majority of people still want a banking relationship that offers convenient access to …

The Story: The National Federation of Independent Businesses recently released its September Optimism Index which climbed 3.8 points to reach …

The Story: Each year, companies change their financial services providers at a typical rate of around 10%. After a crisis, …

The Story: While the COVID crisis has accelerated digital adoption of online and mobile banking tools for consumers of all …

The Story: As the COVID crisis continues, people are facing increased stress about both personal finances and the longer-term effects …

The Story: As with so many market dynamics, the COVID crisis has been a powerful catalyst for change impacting consumer …

The Story: As Novantas reports, while the effort and costs around new customer acquisition remain high—despite a growing consumer demand …