Data You Can Use

Percentage of financial product purchases that come from companies other than a customer’s primary financial institution
Data

Banks Can Prevent Customer Defection by Using Personalization to Offer More Products

The Story: As fintech continues inroads into banking, FIs are discovering that their current checking and savings account customers may …

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86% of banking customers willing to share data with their bank
Data

Trust Equals Transparency When it Comes to Customer Data

The Story: According to research from Capgemini featured in Business Insider, a vast majority of banking customers are willing to …

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How much do consumers know about their bank’s role in climate change?
Research

How much do consumers know about their bank’s role in climate change?

A new study from Bank of the West finds that four out of five people are passionate about climate change. …

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How are consumers using digital channels in banking?
Research

How are consumers using digital channels in banking?

Mobile and online banking tools are an essential part of a seamless omnichannel customer experience. Sources: Insider Intelligence, “Digital Banking …

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Majority of Consumers Want End-to-End Digital Banking Options
Research

Majority of Consumers Want End-to-End Digital Banking Options

As part of a complete omnichannel experience, digital account opening provides seamless customer convenience. Source: Signicat data, featured in The …

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76% of U.S. consumers who say the more they use digital tools to manage their money the more they trust them
Data

To Remain Competitive, Traditional FIs Should Increase Investments in Digital Tools, Messaging and Education

The Story: The pandemic saw late adopters latching onto fintech platforms, with U.S. uptake growing 30 percentage points between 2020 …

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16% of women-owned small businesses that receive conventional business loans
Data

Women-Owned Small Businesses Provide Growth Opportunities for Lenders

The Story: Nearly four out of ten small businesses in the U.S. are owned by women. However, data shows that …

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Is a merger or acquisition in your financial institution’s future?
Research

Is a merger or acquisition in your financial institution’s future?

Research from the publisher of American Banker finds substantial M&A opportunities for banks and credit unions of all sizes to …

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17.9% of consumers who reported losing more than $2,500 in 2021
Data

Low Financial Literacy Costs Consumers Thousands of Dollars Each Year

The Story: A recent survey by the Financial Educators Council asked consumers how much money they estimate losing because of a …

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