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The Story: A large-scale study of senior executives by Wall Street Journal Intelligence and Infosys finds nearly six out of ten leaders say companies must create value in ways that...
The Story: The need for brand differentiation is one of the core challenges all companies face, and something that’s especially true for financial brands awash in a sea of sameness....
Survey spotlights ways banks can tailor business banking products and services to smaller enterprise clients Most important criteria for selecting a primary bank: 47% Robust relationship management & account servicing...
The Story: Community financial institutions have made up the vast majority of merger participants for the last decade, on both sides of the deal. But when banking experienced a pandemic...
The Story: Even when consumers have easy access to digital banking and mobile apps, they continue to choose the branch for core banking functions, including account opening, deposits and payments,...
The Story: As the Gen Z population is set to make up 27% of the workforce by 2025, a new survey finds that when it comes to work, Gen Z...
Data from 2,500+ consumers in the United States highlights opportunities for companies that build trust Surveyed consumers report that they: 91% Believe brands have a responsibility to build trust 61%...
The Story: New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential to boost productivity by nearly one-third. Even more, banks can...
Top ways banks are implementing artificial intelligence and machine learning to improve institutional operations 44% Automate operational tasks 40% Optimize financial forecasting 37% Improve client credit decision-making 35% Identify possible...