63% of Gen Z employees feel its important that an employer share their values
Banking Industry

Brand Values Matter to Gen Z Employees

The Story:  As the Gen Z population is set to make up 27% of the workforce by 2025, a new ...
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Banking Industry

Generative AI in Banking Drives Substantial Productivity Gains

The Story:  New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential ...
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Banks and Credit Unions

Gen X – Banking’s Latest Life Stage Target

The Story:  At a time where consumers of all ages report feeling financial pressure, one often overlooked generational cohort has ...
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Brand Trust

Bank Brand Awareness Essential for Engaging Customers on New Products

The Story:  More than half of Canadian consumers of all generations prefer familiar, trusted brands for their banking needs over ...
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Consumer Behavior

Large Majority of Consumers Trust Their Primary Bank

The Story:  Nearly eight out of ten consumers say they trust their bank or credit union, despite uncertain economic conditions ...
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Banking Industry

Bank CEO Confidence High as They Invest in Acquisitions in 2024

The Story:  After a slowdown in banking M&A activity last year, bank CEOs are eager to resume their focus on ...
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Banking Industry

Growing Deposits Is a Key Driver for Bank Mergers and Acquisitions

The Story:  Growth is on the minds of bankers heading into 2024. New data from Bank Director finds more than ...
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Banks and Credit Unions

Engaging Canadian Customers Who Seek Better Banking Alternatives

The Story:  When money’s tight, people tend to reassess all of their financial relationships, but none more than the one ...
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Banks and Credit Unions

Fully Optimal Customer Experience Includes Two Audiences

The Story:  While financial institutions have excelled in creating seamless in-person and digital customer experiences, internal operational processes remain a ...
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