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Sean Keathley discusses how to transform branch networks that drive efficiency for banks and better experiences for customers

Q: How can you turn your biggest expense into your biggest opportunity? Coming into 2021, we’re hearing some cautious optimism …

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Juliet D’Ambrosio discusses what it takes to become a truly customer-centric financial brand

Q: Why does customer-centricity matter and how can financial brands harness its power? Data shows that customer-centric financial institutions are …

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Matt Rollins discusses the system element of the story + system approach to building strong brands

Q: How can financial brands connect more deeply with their customers? Adrenaline’s Executive Creative Director Matt Rollins says that the …

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Sean Keathley discusses the COVID economy and how banking is critical to helping people through tough times

Q: How can community banking support businesses and consumers most on the path to economic recovery? While there has been …

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Juliet D’Ambrosio discusses the renewed focus on brand strategy and fundamentals for 2020

Q: Why does brand strategy matter now more than ever? New data shows the power of brand strategy, overtaking market …

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Gina Bleedorn discusses coping with COVID’s economic impact and consumer disruption

Q: How can I ready my branch network for the dual demands of economic and consumer disruption following COVID? Adrenaline’s …

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Matt Rollins discusses building strong brands through a story and system approach.

Q: How can financial brands connect more deeply with their customers? Adrenaline’s Executive Creative Director Matt Rollins talks about the …

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Gina Bleedorn discusses opportunities in branch network optimization

Q: How do you use analytics to determine the optimal size and shape of your network? Previewing concepts in a …

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Rebecca Doepke discusses staff training in the new post-COVID branch.

Q: What are some key principles for preparing staff to safely and successfully serve customers in the post-COVID branch? New …

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