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Insights

How Barnes & Noble’s Love for Books and Localization Is Driving a Retail Resurgence

January 11, 2023

With giants like Amazon leading the sale of books in all their forms – digital and print, alike – you …

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Insights

Reputation Rising: How Frost Bank Inspires Texas-Sized Love

December 16, 2022

The enduring adage ‘your reputation precedes you’ has often been used to imply just how important consistency and character are …

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Insights

Patagonia Inspires with a Story-First Approach to Their Brand

October 5, 2022

How the outdoor brand uses purpose as a platform for engaging storytelling Long before Patagonia’s founder and family made the …

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Insights

Small Business Spotlight Shows How Banking-Business Partnerships Prosper

July 19, 2022

Returning for a second year, the Small Business Spotlight by the Consumer Bankers Association (CBA) is collecting fresh success stories …

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Insights

How Gamification Generates Good CX (and Goodwill) for Community Financial Institutions

June 22, 2022

With competition for customers at an all-time high post-COVID, community FIs are consistently looking for new ways to spark interest …

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Insights

Banks Get Social Savvy – Education and Engagement on TikTok and Instagram

June 2, 2022

Becoming financially literate today doesn’t require students to sit through boring class presentations about the magic of compound interest or …

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Insights

Profiles in Prosperity: How Black Banking Delivers for Customers and Communities

February 11, 2022

Efforts to improve diversity in banking and investments in Black-owned banks are paying off in communities across the country. According …

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Best Community Banks
Insights

Best Community Banks to Work For in 2021

December 17, 2021

As the Independent Community Bankers of America (ICBA) ranks their top banks to work for, we look at what makes …

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Canadian Credit Unions
Insights

Canadian Credit Unions Raising the Bar for Customer Experience in Financial Services

November 11, 2021

For the 17th consecutive year, Canada’s credit unions sweep the customer service category in the Ipsos Financial Services Awards Known widely …

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Believe In Banking

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