Search results for: trust

1 in 10 U.S. consumers considering switching primary financial institutions in 2021
Brand Values

Consumers are re-evaluating their financial relationships

The Story: COVID’s impacts have spurred a significant shift in consumers’ priorities, amplifying the role of purpose and trust, driving more people than ever ...
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Branch Banking

What’s most important to consumers seeking a primary financial relationship today?

Post pandemic, people value great experiences from brands they can trust.
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69% of bank customers who receive advice from their banks act on it
Branch Banking

Financial institutions play critical role in financial guidance for customers

… deeper, longer-lasting relationships by providing critical consultation right at the moment of need. Whether it’s products that help consumers save more or consultative ...
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66% of consumers who have had or would like to have personal financial support video calls with bankers
Banks and Credit Unions

Banking Consumers Desire Virtual Personal Finance Support

… The Takeaway: Financial intuitions are seeing a shift as consumers prioritize financial literacy and wellness post-COVID. Video banking is an opportunity to provide meaningful customer ...
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Image of young african man early morning standing near bicycle looking aside chatting by phone outdoors.
Bank Marketing

Stay Human: Building Better Banking Relationships in an Era of Digitization

… 51% of banks are focused on making better. While banking increasingly shifts routine, predictable transactions to digital – responding to consumer demand– FIs should ...
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Believe In Banking
Banking

Powerful Partnerships in Banking

… serve the underbanked, when banks and credit unions look at new and novel ways to meet the people at the point of need, ...
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Podcast

Believe in Banking Podcast: Episode #6 Featuring Ryan Kilpatrick from Origin Bank

… what we do. We have a lot of fun at Origin. We met you guys, obviously. Have known you for quite some time. ...
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believe in banking podcast
Banking

M&A Opportunities in Banking

… about price and ease of digital experience. That’s going to make it very difficult for a lot of institutions to compete and the ...
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