How much do consumers know about their bank’s role in climate change?
Banking Industry

How much do consumers know about their bank’s role in climate change?

A new study from Bank of the West finds that four out of five people are passionate about climate change. …

Read
How are consumers using digital channels in banking?
Banking Industry

How are consumers using digital channels in banking?

Mobile and online banking tools are an essential part of a seamless omnichannel customer experience. Sources: Insider Intelligence, “Digital Banking …

Read
Majority of Consumers Want End-to-End Digital Banking Options
Banking

Majority of Consumers Want End-to-End Digital Banking Options

As part of a complete omnichannel experience, digital account opening provides seamless customer convenience. Source: Signicat data, featured in The …

Read
Is a merger or acquisition in your financial institution’s future?
Banking Industry

Is a Merger or Acquisition in your Financial Institution’s Future?

Research from the publisher of American Banker finds substantial M&A opportunities for banks and credit unions of all sizes to …

Read
How do people choose a primary bank?
Bank Branches

How do people choose a primary bank?

Research identifies the top five reasons why customers choose a particular bank as their primary financial institution. Source: EPAM Continuum, …

Read
What do Gen Z customers want from their bank branches?
Bank Branches

What do Gen Z customers want from their bank branches?

Younger banking customers would be more likely to visit their local bank branches if they offered a range of services. …

Read
How optimistic are U.S. consumers?
Banking Industry

How optimistic are U.S. consumers?

All signs point toward strong – and rising – confidence among consumers, with big purchases on the horizon. Sources: Reuters, …

Read
How do people want to connect with their bank or credit union today
Banking

How do people want to connect with their bank or credit union today?

Post-COVID, video and remote channels are on the rise. Sources: Adrenaline, ITM Consumer Insights Study, March, 2021; Accenture, Empathetic Banking, …

Read
How do younger people handle their money?
Believe in Data

How do younger people handle their money?

From holding accounts at multiple institutions to in-branch banking, younger consumers value flexibility with their finances Sources: Cornerstone Advisors, February, …

Read