Banking

Delivering Good CX is Top Goal for Marketers

The Story: It’s no secret that delivering good customer experience (CX) plays an outsized role in growing affinity for financial …

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Banking

Video Content from Banks Is Gaining Ground

The Story: As of March 2022, the Top-100 Banks as ranked by the Financial Brand have garnered 5.8 billion all-time …

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Bank on Women

Diverse Leadership Drives Bank Performance

The Story: A study compiled by the Federal Reserve and reported by Bank On Women found that even marginally increasing …

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Banking

Banking Opportunities as Black, Hispanic, and Asian Entrepreneurs Create a Surge of New Business Growth

The Story: According to data released by the White House in their recent Economic Opportunity Coalition briefing, 5.4 million new …

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Banking

Gen Z Needs Financial Guidance to Help Cope with Their #1 Source of Stress: Money

The Story: For a group of people who grew up in the shadow of The Great Recession and endured the …

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Banking

Consumers Crave Personalization, Online and Off

The Story: Consumers want and expect personalized offerings from companies with more than half saying personalization matters to them all …

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68% of banking customers who act on financial advice received in-person
Banking

Customers Prefer Financial Advice Shared Face-to-Face in the Branch

The Story: A recent report from Oracle spotlights data finding that a majority of customers score financial advice received in-person higher …

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69 percent of adults who say its important to bank with a local financial institution.
Banking

Community Banking Gets High Marks in Favorability

The Story: A recent Independent Community Bankers of America (ICBA) survey of 10,000 Americans finds a significant majority recognize the …

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Banking

How Banking Can Capitalize on the TikTok Effect

The Story: With a big leap in users in just the last year, TikTok has become the place to reach …

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