Bank Marketing

Insights on Innovation: Best of Believe in Banking

In this special summer episode on banking innovation, Sean and Gina look at change in financial services at the institutional …

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American Banker

Lessons Learned & Looking Ahead at Banking in 2023

In the inaugural episode of the Believe in Banking podcast for 2023, Sean and Gina highlight industry insights on where …

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Banking

Consumers Crave Personalization, Online and Off

The Story: Consumers want and expect personalized offerings from companies with more than half saying personalization matters to them all …

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How are consumers using digital channels in banking?
Banking Industry

How are consumers using digital channels in banking?

Mobile and online banking tools are an essential part of a seamless omnichannel customer experience. Sources: Insider Intelligence, “Digital Banking …

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silver Believe in Banking logo
Banking Industry

Omnichannel Opportunities & the New Normal in Banking 

Reducing friction in banking interactions – digital or in-person – that drives customers to challengers  In our modern post-COVID era, accessing …

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Banking

Financial Marketers Overestimate the Quality of Customer Experience They Deliver

The Story: New data finds a persistent gap between marketers’ perception of the customer experience they are providing, and the …

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silver believe in banking logo
Banking Podcast

Banking 2021, Part 1: Banking Trends & Topics That Defined The Year

In this special episode, we take a look back at the trends and topics that defined 2021. Sean and Gina …

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Bank of Colorado ATM
Adrenaline

From Digital to Data, the Top-5 Future Facing Trends in Banking

How financial institutions are setting themselves up for success through innovation culture and omnichannel delivery The dual demands of delivering …

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55% of people who report visiting a bank branch in person this year
Bank Branches

Access to bank branches remains highly valuable

The Story: The need for bank branches has not waned during COVID and is expected to remain a key service …

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