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Podcast

Biggest Banking Trends of 2022, Pt 2

In part two of the “Biggest Banking Trends of 2022” special episode, Sean and Gina take stock of what’s on …

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Data

Community Banks Boost Tech Budgets to Build Better CX

The Story: In 2022, community banks grew their technology budgets by an average of 11%, bringing the median yearly budget …

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Data

Four of Ten Consumers Make Monthly Branch Visits

The Story: As the physical manifestation of the brand, a bank’s branch serves an integral role in creating a holistic …

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76% of U.S. consumers who say the more they use digital tools to manage their money the more they trust them
Data

To Remain Competitive, Traditional FIs Should Increase Investments in Digital Tools, Messaging and Education

The Story: The pandemic saw late adopters latching onto fintech platforms, with U.S. uptake growing 30 percentage points between 2020 …

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17.9% of consumers who reported losing more than $2,500 in 2021
Data

Low Financial Literacy Costs Consumers Thousands of Dollars Each Year

The Story: A recent survey by the Financial Educators Council asked consumers how much money they estimate losing because of a …

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News

Big Banks Banish Overdraft Fees

How financial institutions are shifting away from fee income and focusing on delivering consumer value instead In just the last week, …

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66% of consumers who have had or would like to have personal financial support video calls with bankers
Data

Banking Consumers Desire Virtual Personal Finance Support

The Story: As consumers become more comfortable with online meetings at work and telemedicine appointments, consumers are using the same kind …

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