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The Story: Throughout the pandemic, consumers have reassessed their long-term economic plans and want to have more control over personal finances. That includes a combination of digital banking products and tools...
How a strong economy and open banking are positioning the credit union sector for heightened merger and acquisition activity The economic rebound is well underway with Canada’s economy expected to...
The Story: As consumers become more comfortable with online meetings at work and telemedicine appointments, consumers are using the same kind of virtual access for financial advice. Video consultation empowers...
The Story: As consumers increasingly return to in-person shopping, they have high expectations of retail brands. While digital channels got a big boost during the last 18+ months, what consumers...
Ways banks can begin preparing now for increased competition and enhanced opportunities as new standards for data-sharing impact financial services sector As the Canadian government releases its highly anticipated final...
From holding accounts at multiple institutions to in-branch banking, younger consumers value flexibility with their finances Sources: Cornerstone Advisors, February, 2021; PYMTS, 2021; Chase Digital Banking Attitudes Study, 2021; CivicScience’s...
The Story: Recent insights from Accenture about data-driven analytics in commercial banking find that financial institutions that focus on advancing their data capabilities unlock more opportunities to grow their bottom...
New digital investment and payment opportunities expanding in financial services With JP Morgan Chase announcing its plan to broaden customer investment opportunities in cryptocurrency, U.S. banks and credit unions are...
The Story: New data from the Small Business Administration finds lending volume increasing at near-record levels as the economy comes back from 2020’s COVID impacts and small businesses reopen in...