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The Story: As Novantas reports, while the effort and costs around new customer acquisition remain high—despite a growing consumer demand for on-demand digital account openings—a full half of those hard-won...
The Story: According to a recent Novantas report, as the COVID crisis wears on retail banks have seen a 20% drop – smaller than expected, but a drop nonetheless –...
During uncertain times, purpose-driven brands drive trust and loyalty.
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The Story: As noted in Accenture’s recent report on purpose-driven banking, nearly half of consumers are seeking more than just access, efficiency and great rates from their bank or credit...
Data tells the story of generations on the move and new opportunities for financial institutions to make the most of new banking relationships
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The Story: As people collectively reel in the dual wake of COVID and widespread social unrest, consumers are increasingly focused on choosing brands that align with their values — not...
As we emerge into the next normal, people will look to banks and CUs to deliver trust-based advisory services to help build their financial well-being.
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The Story: The Harris Poll is reporting that during the COVID crisis, a substantial number of people who live in major metro areas are actively considering or are already undertaking...
