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Banks and Credit Unions
Community Financial Institutions Make Up Majority of Bank M&A Deals
April 18, 2024
The Story: Community financial institutions have made up the vast majority of merger participants for the last decade, on both ...
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Banking Industry
Brand Values Matter to Gen Z Employees
April 5, 2024
The Story: As the Gen Z population is set to make up 27% of the workforce by 2025, a new ...
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Brand Trust
Consumers Expect More & Buy More from Brands They Trust
March 27, 2024
Data from 2,500+ consumers in the United States highlights opportunities for companies that build trust Surveyed consumers report that they: ...
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Banking Industry
Generative AI in Banking Drives Substantial Productivity Gains
March 22, 2024
The Story: New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential ...
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Banking Industry
Banks Report Using AI to Improve Internal Efficiency
March 12, 2024
Top ways banks are implementing artificial intelligence and machine learning to improve institutional operations 44% Automate operational tasks 40% Optimize ...
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Banking Industry
Consumers Want the Best of Digital and Traditional Banking Experiences
February 22, 2024
Survey of 2,000 U.S. banking customers finds banking needs span from convenience to counsel 51% Fraud protection and enhanced security ...
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Banks and Credit Unions
Gen X – Banking’s Latest Life Stage Target
February 9, 2024
The Story: At a time where consumers of all ages report feeling financial pressure, one often overlooked generational cohort has ...
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Brand Trust
Bank Brand Awareness Essential for Engaging Customers on New Products
February 2, 2024
The Story: More than half of Canadian consumers of all generations prefer familiar, trusted brands for their banking needs over ...
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Consumer Behavior
Large Majority of Consumers Trust Their Primary Bank
January 26, 2024
The Story: Nearly eight out of ten consumers say they trust their bank or credit union, despite uncertain economic conditions ...
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