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The Story: As consumers increasingly return to in-person shopping, they have high expectations of retail brands. While digital channels got …
The pandemic has had a dramatic impact on how people research, buy and advocate for brands. Sources: Global Web Index, …
As post-pandemic consumer focus shifts to achieving financial wellness, and as financial institutions look at ways to meaningfully infuse purpose …
Post pandemic, people value great experiences from brands they can trust.
As banking mergers and acquisitions activity heats up, and financial institutions seek to meet consumers’ post-pandemic, values-driven expectations for brands, the question arises: How …
Four ways the banking sector has changed during the pandemic and what changes we expect to remain long after the …
In this episode, Sean and Gina discuss how COVID has served as low tide, exposing whether a bank’s fundamental elements …
As COVID lockdowns began in early spring, the world seemed to grind to a halt. Schools closed. Planes grounded. Highways …
Considerations and consequences for merging brands in the financial services sector In our last feature on Integrating Brands Following M&A, …