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The Story: New data from CGI’s Financial Consumer Report outlines the key reasons consumers report they switch banking providers. Looking for financial guidance and support for saving and spending rank...
New reputation rankings and data on customer acquisition show the essential role of financial expertise and trusted counsel in building banking relationships Thanks to the debt ceiling deal and a...
New data on economic conditions and banking satisfaction finds that banks have an opportunity to provide personalized financial advice, guidance and products for consumers Amid stubborn inflation, rising interest rates...
Digital signage in banking is attracting attention. Eye-catching designs and displays are popping up all across North America, generating both buzz and benefits for banks. Making the most of people...
Data from the National Federation of Independent Business finds small business owners more likely to look local when choosing a banking partner to support their growth The turbulence in regional...
Knowing how consumers want to use the branch is essential to delivering the right banking experience. Source: American Banker, “Humanizing the Bank Customer Experience’” August, 2022
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Even with regional banking challenges, small business owner sentiment about current business conditions marks a significant upsurge Following the JPMorgan Chase purchase of First Republic Bank in early May, the...
The Story: Data from the National Financial Educators Council finds that nearly 7 out of 10 consumers report losing up to $499 because of low financial literacy, with 15% reporting...
The Story: New data finds that despite recent challenges in the sector, overall faith in banking is up nine percentage points over the last four years and remains high among...