Banks and Credit Unions

Banks’ Use of Social Media Is Essential to Engagement

October 13, 2023
The Story:  New data from American Banker finds that social media is more prominent than ever and is considered an ...
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Banks and Credit Unions

How Banks Deliver Optimal Customer Experience at the Branch

October 5, 2023
The Story:  Research from American Banker shows that having a customer experience North Star improves the in-person customer experience journey ...
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Banking Industry

What Gen Z, Millennials, Gen X, and Boomers Prioritize in Banking Relationships

September 29, 2023
When polled, consumers from each generation ranked the following as their top banking preferences:  75% of Millennials would switch their ...
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Data

Gen Z Is Preparing for Their Financial Future

September 22, 2023
The Story:  Data from Bank of America finds that Gen Z is focused on the future, planning now for how ...
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Banking Industry

Banking on Gen Z, Pt 1

September 20, 2023
In episode one of a two-part Believe in Banking podcast series about Gen Z banking, Sean and Gina tackle the ...
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Branch Banking

Making Human Connections at the Bank Branch

September 15, 2023
The Story: Across all age demographics and geographic locations, people still value the branch and want them in their neighborhoods, ...
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Banking Industry

Branch Banking Deepens Customer Relationships

September 13, 2023
The latest information and insights on how financial institutions are making the most of engagement and experiences at the branch  ...
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