Category: Research

A recent survey finds consumers of all generations prioritize financial wellness. Source: FNBO, “FNBO Releases Data from 2022 ‘Financial Wellness’ Survey,” March, 2022

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A new study from Bank of the West finds that four out of five people are passionate about climate change. But there’s a deep consumer awareness gap about their bank’s...

Mobile and online banking tools are an essential part of a seamless omnichannel customer experience. Sources: Insider Intelligence, “Digital Banking Services in 2022,” January, 2022; Signicat data, featured in The...

As part of a complete omnichannel experience, digital account opening provides seamless customer convenience. Source: Signicat data, featured in The Financial Brand, “What The Heck Is Wrong With Online Account...

Research from the publisher of American Banker finds substantial M&A opportunities for banks and credit unions of all sizes to continue to grow and serve. Source: Arizent Research, “2022 Predictions,”...

Research identifies the top five reasons why customers choose a particular bank as their primary financial institution. Source: EPAM Continuum, “Consumer Banking Report 2021,” October, 2021

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Younger banking customers would be more likely to visit their local bank branches if they offered a range of services. Source: EPAM Continuum, “Consumer Banking Report 2021,” October, 2021

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All signs point toward strong – and rising – confidence among consumers, with big purchases on the horizon. Sources: Reuters, “U.S. Consumer Confidence Rebounds,” October, 2021; U.S. News, “Consumer Confidence...

Post-COVID, video and remote channels are on the rise. Sources: Adrenaline, ITM Consumer Insights Study, March, 2021; Accenture, Empathetic Banking, September 17, 2021; Insider Intelligence, Consumer Banking Habits, August 2021

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