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A recent survey finds consumers of all generations prioritize financial wellness. Source: FNBO, “FNBO Releases Data from 2022 ‘Financial Wellness’ Survey,” March, 2022
...A new study from Bank of the West finds that four out of five people are passionate about climate change. But there’s a deep consumer awareness gap about their bank’s...
Mobile and online banking tools are an essential part of a seamless omnichannel customer experience. Sources: Insider Intelligence, “Digital Banking Services in 2022,” January, 2022; Signicat data, featured in The...
As part of a complete omnichannel experience, digital account opening provides seamless customer convenience. Source: Signicat data, featured in The Financial Brand, “What The Heck Is Wrong With Online Account...
Research from the publisher of American Banker finds substantial M&A opportunities for banks and credit unions of all sizes to continue to grow and serve. Source: Arizent Research, “2022 Predictions,”...
Research identifies the top five reasons why customers choose a particular bank as their primary financial institution. Source: EPAM Continuum, “Consumer Banking Report 2021,” October, 2021
...Younger banking customers would be more likely to visit their local bank branches if they offered a range of services. Source: EPAM Continuum, “Consumer Banking Report 2021,” October, 2021
...All signs point toward strong – and rising – confidence among consumers, with big purchases on the horizon. Sources: Reuters, “U.S. Consumer Confidence Rebounds,” October, 2021; U.S. News, “Consumer Confidence...
Post-COVID, video and remote channels are on the rise. Sources: Adrenaline, ITM Consumer Insights Study, March, 2021; Accenture, Empathetic Banking, September 17, 2021; Insider Intelligence, Consumer Banking Habits, August 2021
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