Research

How is consumer financial behavior changing post-pandemic?

COVID spurred massive changes in the way consumers manage personal finance and interact with financial brands Source: ICF Next, COVID-19 …

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News

Fostering Financial Literacy Helps Banking Deliver Deeper Value(s)

How banks and credit unions are leveraging their expertise to empower consumers As the U.S. marks the anniversary of COVID …

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Data

Financial account consolidation on the rise post-pandemic

The Story: As post-pandemic switching activity is on the rise, people are looking to simplify their financial lives by pulling all …

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News

Upsurge in Financial Wellness as a Differentiator for Banking

Financial services sector supports consumers coming out of COVID with valuable money management tools and financial planning counsel A renewed …

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30% of financial institutions whose top 2021 priority is developing better financial planning tools
Data

FIs deepen trust by prioritizing financial wellness for consumers

The Story: As consumers’ post-Covid interest in achieving financial wellness rises, more banks and credit unions are prioritizing that need …

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How are people planning for their financial future?
Research

How are people planning for their financial future?

A post-COVID financial wellness across all generations is driving industry change.

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Feature

Stay Human: Building Better Banking Relationships in an Era of Digitization

Balancing digital adoption with customized human-centric experiences in banking As consumer demand for digital hit an all-time high during COVID, …

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How is consumer financial behavior changing in 2021?
Research

How is consumer financial behavior changing in 2021?

As we emerge from COVID, consumer optimism in the US is grounded by a newfound focus on financial wellness.

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