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The Story: As Deloitte notes in its recent Deal Trends in M&A report, the COVID-related pause in merger and acquisition activity during 2020 was just that – a pause. Across...
Investing in brand marketing to create connection and cohesion between digital and physical customer channels In our last feature on Digital + Physical Delivery in Banking, we addressed how consumer...
Meeting delivery demands as channel platforms shift toward the consumer post-COVID As consumers’ embrace of digital channels skyrockets – no doubt, supercharged by COVID – most financial institutions feel the...
The Story: A recent national Business Resilience survey from Umpqua Bank tracked confidence in 1,200 small and mid-size businesses across the United States. Their research revealed a cautious but pervasive...
In this episode, Sean and Gina kick off 2021 with a look at what we can learn from last year’s challenges and apply that resilient thinking to 2021, especially the...
The top-four ways banks and credit unions are continuing to meet their role as essential services, even amid a COVID spike Last spring when COVID’s impact began rippling across the...
As the COVID crisis’ lockdowns began, retail bank branches faced immediate impacts: lobbies closed except by appointment, reduced hours, and the rise of remote and digital channels. All of which...
Experts weigh in on current market conditions and a path forward for banking growth in a socially distanced world While the immediate aftermath of COVID’s shutdowns put several big banking...
In this episode of the Believe in Banking podcast, Sean and Gina discuss how COVID-19 has served as low tide, exposing whether a bank’s fundamental elements – like the brand...