Banking

How Financial Wellness Programs Help Consumers Rise Above Low Literacy

The Story: Data from the National Financial Educators Council finds that nearly 7 out of 10 consumers report losing up …

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Banking

Consumer Confidence Ticks Up Despite Bank Challenges

Positive consumer outlook paired with a stabilizing banking environment brings economic optimism while inflationary pressures persist Even with a challenging …

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Branch Banking

Creating a Seamless Customer Experience Remains a Top Priority for Retail Bankers

The Story: Retail banking leaders continue to prioritize seamless customer experience as a key improvement they want to make in …

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ATMs

How Reinvesting in Key Branch Locations Improves Customer Acquisition

The Story: As bank branch closures drive customer departures, studies find that 60% of “mobile-only” customers in the U.S. and …

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Brand Loyalty

Gen Z Consumers Choose Brands That Understand Them

The Story: The Gen Z customer is a conscious consumer who prefers to support brands that align with their values …

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Banks and Credit Unions

Consumers Benefit from Expert Financial Advice

The Story: According to robust research from FNBO in their 2022 Financial Wellness Survey, just one-third of consumers tap financial …

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American Banker

Inflation Eases as Consumer Holiday Spending Starts Off Strong

Leading economic indicators and consumer sentiment show positive momentum for retail, lending and banking sectors The numbers are in, and …

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60 percent of primary new account openings are made in branches
Banks and Credit Unions

Branches Are the Primary Channel for New Account Openings

The Story: Bank branches continue to be the primary driver of new-to-bank sales, representing the dominant revenue channel for institutions …

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Banking Industry

Better Communication for Bank Marketers

New research has produced a wish-list from bank and credit union leaders, including growth areas that could help them create …

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