Banking

ITMs Lead to Better Bank Outcomes

September 28, 2022
The Story: Institutions that deploy Interactive Teller Machines (ITMs) see sweeping improvements in efficiency, despite their upfront costs, according to ...
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Banking

Brand Purpose Matters in Financial Services

September 23, 2022
The Story: In addition to good customer experience, marketers and consumers agree that brand purpose is an essential value for ...
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Banking

Delivering Good CX is Top Goal for Marketers

September 16, 2022
The Story: It’s no secret that delivering good customer experience (CX) plays an outsized role in growing affinity for financial ...
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Banking

Video Content from Banks Is Gaining Ground

August 26, 2022
The Story: As of March 2022, the Top-100 Banks as ranked by the Financial Brand have garnered 5.8 billion all-time ...
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Banking

Diverse Leadership Drives Bank Performance

August 18, 2022
The Story: A study compiled by the Federal Reserve and reported by Bank On Women found that even marginally increasing ...
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Banking

Banking Opportunities as Black, Hispanic, and Asian Entrepreneurs Create a Surge of New Business Growth

August 4, 2022
The Story: According to data released by the White House in their recent Economic Opportunity Coalition briefing, 5.4 million new ...
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Banking

Gen Z Needs Financial Guidance to Help Cope with Their #1 Source of Stress: Money

July 29, 2022
The Story: For a group of people who grew up in the shadow of The Great Recession and endured the ...
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Banking

Consumers Crave Personalization, Online and Off

July 19, 2022
The Story: Consumers want and expect personalized offerings from companies with more than half saying personalization matters to them all ...
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