Banking Industry

Banking on Gen Z, Pt 1

In episode one of a two-part Believe in Banking podcast series, Sean and Gina tackle the topic on the minds …

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American Banker

Better Branches & Enhanced Experiences – What to Expect from Banking in 2023

At the start of the new year, two overarching themes are defining the banking environment Throughout the last year, compelling …

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Bank Branches

Close-by, Convenient & Consultative – What Consumers Want from Branches

How consumer expectation and experience are driving our next normal in branch banking   No matter where you look across …

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17.9% of consumers who reported losing more than $2,500 in 2021
Banking

Low Financial Literacy Costs Consumers Thousands of Dollars Each Year

The Story: A recent survey by the Financial Educators Council asked consumers how much money they estimate losing because of a …

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Fundamental Values: Consumers Want Trust, Personalization and Experience from their Banks
Banking Industry

Fundamental Values: Trust, Personalization and Experience in Banking

How human-centered banking delivers for people in our post-pandemic era Despite increasing competition for their money and loyalty – from …

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Banking

Financial Marketers Overestimate the Quality of Customer Experience They Deliver

The Story: New data finds a persistent gap between marketers’ perception of the customer experience they are providing, and the …

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87% of M&A transactions in banking that are between community banking organizations
Banking

Vast Majority of Merger & Acquisition Deals in Banking are Between Community Banks

The Story: As M&A activity in banking soars, hitting its highest level in nearly 15 years, fresh data from the …

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65% of banking CEOs who expect to increase digital marketing spend in 2022
Banking Industry

Investing in Marketing Seeds Growth for Financial Institutions

The Story: New data from a survey of community banking leaders finds a majority plan to increase digital marketing budgets …

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Best Practices in Banking for 2022 and Beyond
Banking Industry

Best Practices in Banking for 2022 and Beyond

From personalized marketing to branch banking, how financial institutions can invest where it matters and deliver better banking experiences A …

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