Banking

Financial Marketers Overestimate the Quality of Customer Experience They Deliver

The Story: New data finds a persistent gap between marketers’ perception of the customer experience they are providing, and the ...
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87% of M&A transactions in banking that are between community banking organizations
Banking

Vast Majority of Merger & Acquisition Deals in Banking are Between Community Banks

The Story: As M&A activity in banking soars, hitting its highest level in nearly 15 years, fresh data from the ...
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65% of banking CEOs who expect to increase digital marketing spend in 2022
Banking Industry

Investing in Marketing Seeds Growth for Financial Institutions

The Story: New data from a survey of community banking leaders finds a majority plan to increase digital marketing budgets ...
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Best Practices in Banking for 2022 and Beyond
Banking Industry

Best Practices in Banking for 2022 and Beyond

From personalized marketing to branch banking, how financial institutions can invest where it matters and deliver better banking experiences A ...
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Banking Industry

Four Year-End Key Performance Indicators for Financial Institutions

How financial institutions can capitalize on this “golden era” for strategic decision making – from evaluating branch purpose to innovative ...
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Banking Podcast

Banking 2021, Part 2: Banking Trends & Topics That Defined The Year

In our final year-end episode, we revisit topics that defined the year. Sean and Gina discuss the rise of Purpose ...
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silver believe in banking logo
Banking Podcast

Banking 2021, Part 1: Banking Trends & Topics That Defined The Year

In this special episode, we take a look back at the trends and topics that defined 2021. Sean and Gina ...
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FNBC drive thru ATM
Banking Industry

Top-5 Ways to Continually Drive Good Customer Experiences in Banking

From evolving the role of the branch to investing in staffing, how banks are delivering exceptional CX even in the ...
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Bank of Colorado ATM
Adrenaline

From Digital to Data, the Top-5 Future Facing Trends in Banking

How financial institutions are setting themselves up for success through innovation culture and omnichannel delivery The dual demands of delivering ...
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