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Banking
Financial Marketers Overestimate the Quality of Customer Experience They Deliver
March 3, 2022
The Story: New data finds a persistent gap between marketers’ perception of the customer experience they are providing, and the ...
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Banking
Vast Majority of Merger & Acquisition Deals in Banking are Between Community Banks
February 25, 2022
The Story: As M&A activity in banking soars, hitting its highest level in nearly 15 years, fresh data from the ...
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Banking Industry
Investing in Marketing Seeds Growth for Financial Institutions
February 4, 2022
The Story: New data from a survey of community banking leaders finds a majority plan to increase digital marketing budgets ...
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Banking Industry
Best Practices in Banking for 2022 and Beyond
February 3, 2022
From personalized marketing to branch banking, how financial institutions can invest where it matters and deliver better banking experiences A ...
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Banking Industry
Four Year-End Key Performance Indicators for Financial Institutions
December 16, 2021
How financial institutions can capitalize on this “golden era” for strategic decision making – from evaluating branch purpose to innovative ...
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Banking Podcast
Banking 2021, Part 2: Banking Trends & Topics That Defined The Year
December 15, 2021
In our final year-end episode, we revisit topics that defined the year. Sean and Gina discuss the rise of Purpose ...
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Banking Podcast
Banking 2021, Part 1: Banking Trends & Topics That Defined The Year
November 17, 2021
In this special episode, we take a look back at the trends and topics that defined 2021. Sean and Gina ...
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Banking Industry
Top-5 Ways to Continually Drive Good Customer Experiences in Banking
October 19, 2021
From evolving the role of the branch to investing in staffing, how banks are delivering exceptional CX even in the ...
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Adrenaline
From Digital to Data, the Top-5 Future Facing Trends in Banking
September 23, 2021
How financial institutions are setting themselves up for success through innovation culture and omnichannel delivery The dual demands of delivering ...
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