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In this special episode, we look at some of this year’s biggest banking trends. From meeting consumer’s unique needs to scaling for strength, Sean and Gina discuss how banks are...
The Story: New data on ad spending finds digital display garners nearly six out of every ten dollars spent, thanks in large part from considerable increases in video consumption on...
The Story: Video is now the dominant type of content consumed on social media, occupying more than half of people’s total time spent on social platforms, according to new data....
How consumer expectation and experience are driving our next normal in branch banking No matter where you look across financial services today, you’ll undoubtedly find news of doom and gloom...
The Story: As the physical manifestation of the brand, a bank’s branch serves an integral role in creating a holistic customer experience and building brand awareness. And customers of all...
The Story: Institutions that deploy Interactive Teller Machines (ITMs) see sweeping improvements in efficiency, despite their upfront costs, according to industry-leading data on ITMs. Realizing immediate savings, ITMs help turbocharge...
Big banks see strong savings and high employment rates as core financial strengths Even with global inflation reaching decades-high levels, Canadian consumers remain well-positioned to weather any post-pandemic economic headwinds,...
The Story: In addition to good customer experience, marketers and consumers agree that brand purpose is an essential value for FIs to demonstrate, with 87% of consumers saying that all...
Insights and information on ways financial institutions are recruiting and retaining top talent Amid fallout from the pandemic economy, banking faces an ever-tightening labor market and stiff competition for talented...