Data You Can Use

Data

Small business confidence hits historic high in September

The Story: The National Federation of Independent Businesses recently released its September Optimism Index which climbed 3.8 points to reach …

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Research

How is COVID affecting branch networks?

Financial institutions are rethinking and optimizing their networks to meet changing consumer demand.

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Data

Small businesses are already switching banks

The Story: Each year, companies change their financial services providers at a typical rate of around 10%. After a crisis, …

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Research

Are changes to US consumer behavior from COVID here to stay?

The COVID crisis is accelerating a move toward digital with the related physical branch playing a still-vital role.

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Data

More than half of consumers aren’t all-in on digital banking

The Story: While the COVID crisis has accelerated digital adoption of online and mobile banking tools for consumers of all …

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Research

What do people want most from their banks during times of crisis?

Consumers have a clear preference for relationship building and information access

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Insights

How much of your branch network has re-opened with social distancing measures in place?

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Data

Consumers are concerned about the economy

The Story: As the COVID crisis continues, people are facing increased stress about both personal finances and the longer-term effects …

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Research

COVID is changing expectations for businesses and brands

US consumers increasingly seek relationships with purpose-driven businesses that play an active role in improving society.

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