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Investments in Black-owned financial institutions help reduce racial disparities and improve prospects of underbanked communities In a recent bylined article in Independent Banker magazine, the president of the country’s second-oldest...
The Story: New data from a survey of community banking leaders finds a majority plan to increase digital marketing budgets in 2022. Further, the same study finds 91.6% of leaders...
From personalized marketing to branch banking, how financial institutions can invest where it matters and deliver better banking experiences A new year in our new normal, the banking sector is...
Research identifies the top five reasons why customers choose a particular bank as their primary financial institution. Source: EPAM Continuum, “Consumer Banking Report 2021,” October, 2021
...How financial institutions on both sides of the border are amping up their North American banking presence News that Canadian banking giant BMO is expanding further into U.S. geographies –...
The Story: With overdraft fees in the spotlight, many large financial institutions are reevaluating a fee-based approach to overdrawn accounts. New data shows that for consumers who opt-in to accounts...
Younger banking customers would be more likely to visit their local bank branches if they offered a range of services. Source: EPAM Continuum, “Consumer Banking Report 2021,” October, 2021
...How financial institutions can capitalize on this “golden era” for strategic decision making – from evaluating branch purpose to innovative ways to deliver value and do good As we approach...
In our final year-end episode, we revisit topics that defined the year. Sean and Gina discuss the rise of Purpose Driven Banking in 2021 and how it sets a new...