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The Story: As the Gen Z population is set to make up 27% of the workforce by 2025, a new survey finds that when it comes to work, Gen Z...
The Story: New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential to boost productivity by nearly one-third. Even more, banks can...
How banks are using AI to unlock revenue opportunities and revolutionize customer experience The big buzz in banking is all about artificial intelligence (AI), specifically generative AI (GenAI). This technology...
Top ways banks are implementing artificial intelligence and machine learning to improve institutional operations 44% Automate operational tasks 40% Optimize financial forecasting 37% Improve client credit decision-making 35% Identify possible...
New data finds more than half of all bank CEOs say that retaining and engaging employees remains their top priority Despite news of layoffs by some of the nation’s most...
Benchmarking report finds that consumers trust business more than any other institutional category, at a time when trust in banking relationships is also on the rise With the release of...
The Story: After a slowdown in banking M&A activity last year, bank CEOs are eager to resume their focus on growth in 2024, according to new industry data from Ernst...
Plans for legislation in early 2024 include a road map for financial services data-sharing and a collaboration with Payments Canada In a recent open letter, 150 CEOs in Canada’s tech...
The Story: While financial institutions have excelled in creating seamless in-person and digital customer experiences, internal operational processes remain a cumbersome reality for some banks, with employees encountering challenges as...