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In this special episode, Sean and Gina welcome Luvleen Sidhu, Founder and CEO of BM Technologies, one of the largest digital banking platforms in the U.S. Luvleen talks about digital-first...
Balancing digital adoption with customized human-centric experiences in banking As consumer demand for digital hit an all-time high during COVID, eight out of ten of financial institutions understandably shifted investments...
Meeting delivery demands as channel platforms shift toward the consumer post-COVID As consumers’ embrace of digital channels skyrockets – no doubt, supercharged by COVID – most financial institutions feel the...
How Interactive Teller Machines are empowering banks to remain human-centered in a socially distanced world While COVID’s impact on our everyday life presses onward, service sector and retail brands are...
Learnings for the banking industry from advances on the healthcare frontlines In our last article on COVID as a catalyst, we looked at how our new work-from-home life was poised...
What banking can learn from the changes emanating from the world of work in our new normal There has been a great deal of discussion around how the COVID-19 pandemic...
The Story: While the COVID crisis has accelerated digital adoption of online and mobile banking tools for consumers of all ages, more than half of people continue to rely on...