87% of M&A transactions in banking that are between community banking organizations
Banking

Vast Majority of Merger & Acquisition Deals in Banking are Between Community Banks

February 25, 2022
The Story: As M&A activity in banking soars, hitting its highest level in nearly 15 years, fresh data from the ...
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Beige Believe in Banking logo
Banking

Strengthening Support for Black-Owned Banks

February 8, 2022
Investments in Black-owned financial institutions help reduce racial disparities and improve prospects of underbanked communities In a recent bylined article ...
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How do people choose a primary bank?
Banking Industry

How do people choose a primary bank?

January 27, 2022
Research identifies the top five reasons why customers choose a particular bank as their primary financial institution. Source: EPAM Continuum, ...
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What do Gen Z customers want from their bank branches?
Banking Industry

What do Gen Z customers want from their bank branches?

January 11, 2022
Younger banking customers would be more likely to visit their local bank branches if they offered a range of services. ...
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How optimistic are U.S. consumers?
Banking Industry

How optimistic are U.S. consumers?

November 5, 2021
All signs point toward strong – and rising – confidence among consumers, with big purchases on the horizon. Sources: Reuters, ...
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67% of customers who would rather feel heard on a customer service call than have a speedy resolution
Banking Industry

Human-centered customer experiences build bank and credit union loyalty

October 26, 2021
The Story: According to new data from Genesys, good CX includes empathetic customer support. In fact, 70% of consumers say ...
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71 percent of households facing difficulty saving because of unexpected expenses
Banking Industry

Consumers struggling with saving need tools and support from their financial institutions

October 8, 2021
The Story: Even before the pandemic, the average American struggled to overcome unforeseen and unplanned for expenses like “car repairs, ...
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*Percentage of board seats occupied by diverse members delivering better year-over-year revenue
Banking Industry

Diverse boards create revenue growth through the pandemic

October 1, 2021
The Story: According to a new report by BoardReady, companies that have diverse boards are better prepared to come out ...
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55% of people who report visiting a bank branch in person this year
Banking Industry

Access to bank branches remains highly valuable

September 17, 2021
The Story: The need for bank branches has not waned during COVID and is expected to remain a key service ...
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