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How ICBA’s Bank Locally campaign champions community financial institutions April is Community Banking Month, a time to acknowledge all the ways community financial institutions provide the foundation for thriving local...
When a Central Valley credit union headquartered in Bakersfield, California made plans to enter a new market an hour to the north, it didn’t rely on its own regional reputation...
How banks and credit unions are leveraging their expertise to empower consumers As the U.S. marks the anniversary of COVID shutdowns with renewed hope via vaccinations and a recovering economy,...
Barnes & Noble’s new approach to store formats and localization reinvigorates the retailer As we emerge slowly but surely into post-pandemic life, the retail sector is poised for a revived...
As banking mergers and acquisitions activity heats up, and financial institutions seek to meet consumers’ post-pandemic, values-driven expectations for brands, the question arises: How will M&A play a role in...
Few consumer brands are more renowned for delivering stellar drive-thru experiences than Chick-fil-A. The chicken franchise is so beloved that their store openings are highly-anticipated community events with opening day...
Meeting delivery demands as channel platforms shift toward the consumer post-COVID As consumers’ embrace of digital channels skyrockets – no doubt, supercharged by COVID – most financial institutions feel the...
First things first: considerations for building a smart brand strategy following mergers and acquisitions One of the most high-profile financial brand marriages in recent memory, 2019’s SunTrust and BB&T merger...
Following up on our guest episode, we recap some of the foundations of relationship banking brought to life during COVID and provide a powerful definition of brand for our times....