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Barnes & Noble’s new approach to store formats and localization reinvigorates the retailer As we emerge slowly but surely into post-pandemic life, the retail sector is poised for a revived...
As post-pandemic consumer focus shifts to achieving financial wellness, and as financial institutions look at ways to meaningfully infuse purpose into their organizations while maximizing opportunities, one South African bank...
With one in every four women considering exiting the workforce and the pandemic expanding the economic gender divide, there is little doubt about the global pandemic’s outsize impact on women’s...
As banking mergers and acquisitions activity heats up, and financial institutions seek to meet consumers’ post-pandemic, values-driven expectations for brands, the question arises: How will M&A play a role in...
Few consumer brands are more renowned for delivering stellar drive-thru experiences than Chick-fil-A. The chicken franchise is so beloved that their store openings are highly-anticipated community events with opening day...
As COVID’s initial lockdowns shuttered retail storefronts and the “new normal“ of social distancing drove consumers en masse to shop online via click, the question arose among luxury retailers: Would...
Meeting delivery demands as channel platforms shift toward the consumer post-COVID As consumers’ embrace of digital channels skyrockets – no doubt, supercharged by COVID – most financial institutions feel the...
The top-four ways banks and credit unions are continuing to meet their role as essential services, even amid a COVID spike Last spring when COVID’s impact began rippling across the...
The Story: As COVID generates more switching activity among both consumers and businesses, new customer acquisition is even more crucial to growth. The Takeaway: Knowing who your potential customers are,...