News and Views

How humanized technology achieves experience for the consumer and efficiency for the bank In the Rise of Remote, we explored consumer requirements, especially during COVID, for safe, socially distant and...

Barnes & Noble’s new approach to store formats and localization reinvigorates the retailer As we emerge slowly but surely into post-pandemic life, the retail sector is poised for a revived...

Financial services sector supports consumers coming out of COVID with valuable money management tools and financial planning counsel A renewed focus on financial wellness is spurring the banking industry to...

Principles and practices for championing purpose within financial services As financial institutions unlock the many benefits of building trust with consumers – especially through Covid, and as we move into...

As post-pandemic consumer focus shifts to achieving financial wellness, and as financial institutions look at ways to meaningfully infuse purpose into their organizations while maximizing opportunities, one South African bank...

Banking prepares for resurgence of consumer demand for lending, spending and retail traffic As Americans emerge from our long COVID winter, all signs point to an economic bounce back and...

With one in every four women considering exiting the workforce and the pandemic expanding the economic gender divide, there is little doubt about the global pandemic’s outsize impact on women’s...

How banking for good is rebuilding trust and expanding options for underbanked communities  According to data gathered by the Federal Reserve pre-pandemic, there are at least 22% of American adults...

As banking mergers and acquisitions activity heats up, and financial institutions seek to meet consumers’ post-pandemic, values-driven expectations for brands, the question arises: How will M&A play a role in...