Data You Can Use

Research

Gen Z Needs Better Tools to Improve Their Financial Outlook

Survey finds the Gen Z population reporting distinct financial concerns in the face of a challenging economy.  85% Report at ...
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Data

Brand Refreshes to Remain Relevant

The Story:  During times of change, organizations often focus on their brand’s resilience and how they can remain relevant and ...
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Research

Top Factors Consumers Consider in Choosing a Checking Account

One in five consumers report opening an account over the last twelve months. To win these new accounts, financial institutions ...
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Data

Banks & Credit Unions Prioritize Enhanced Customer Experience

The Story:  Survey data from Jack Henry finds that banks want to create better experiences for their customers. In fact, ...
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Data

Canadian Small Businesses and Their Banking Relationships

The Story:  Data from J.D. Power finds that small businesses in Canada report a higher level of satisfaction with their ...
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Data

Banks’ Use of Social Media Is Essential to Engagement

The Story:  New data from American Banker finds that social media is more prominent than ever and is considered an ...
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Data

How Banks Deliver Optimal Customer Experience at the Branch

The Story:  Research from American Banker shows that having a customer experience North Star improves the in-person customer experience journey ...
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Research

What Gen Z, Millennials, Gen X, and Boomers Prioritize in Banking Relationships

When polled, consumers from each generation ranked the following as their top banking preferences:  75% of Millennials would switch their ...
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Data

Gen Z Is Preparing for Their Financial Future

The Story:  Data from Bank of America finds that Gen Z is focused on the future, planning now for how ...
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