Menu
The Story: Even when consumers have easy access to digital banking and mobile apps, they continue to choose the branch for core banking functions, including account opening, deposits and payments,...
The Story: As the Gen Z population is set to make up 27% of the workforce by 2025, a new survey finds that when it comes to work, Gen Z...
Data from 2,500+ consumers in the United States highlights opportunities for companies that build trust Surveyed consumers report that they: 91% Believe brands have a responsibility to build trust 61%...
The Story: New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential to boost productivity by nearly one-third. Even more, banks can...
Top ways banks are implementing artificial intelligence and machine learning to improve institutional operations 44% Automate operational tasks 40% Optimize financial forecasting 37% Improve client credit decision-making 35% Identify possible...
Survey of 2,000 U.S. banking customers finds banking needs span from convenience to counsel 51% Fraud protection and enhanced security 49% User-friendly mobile and digital banking app 35% Human connection...
The Story: At a time where consumers of all ages report feeling financial pressure, one often overlooked generational cohort has risen to the top as an exceptionally stressed demographic. Data...
The Story: More than half of Canadian consumers of all generations prefer familiar, trusted brands for their banking needs over trying something new, according to data from Insider Intelligence. Of...
The Story: Nearly eight out of ten consumers say they trust their bank or credit union, despite uncertain economic conditions and banking sector challenges during the last year. The U.S....