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In this special guest episode of the Believe in Banking podcast, Gina and Juliet welcome Michael Bell, Partner and Leader of the Financial Institutions Practice at Honigman, LLP, where he...
The Story: Even when consumers have easy access to digital banking and mobile apps, they continue to choose the branch for core banking functions, including account opening, deposits and payments,...
More than any other channel, people go to branches to get advice, open accounts, and purchase new products Having access to the branch remains the second most important consideration for...
The Story: As the Gen Z population is set to make up 27% of the workforce by 2025, a new survey finds that when it comes to work, Gen Z...
Financial services sector is already showing significant appeal to Gen Z for a career As the banking sector leverages new tools and technologies, like generative AI to transform customer experiences,...
Bank marketing messages focus on trustworthiness as the foundation for banking relationships New marketing campaigns touting security and stability in banking are getting noticed – and not just in banking...
Data from 2,500+ consumers in the United States highlights opportunities for companies that build trust Surveyed consumers report that they: 91% Believe brands have a responsibility to build trust 61%...
The Story: New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential to boost productivity by nearly one-third. Even more, banks can...
How banks are using AI to unlock revenue opportunities and revolutionize customer experience The big buzz in banking is all about artificial intelligence (AI), specifically generative AI (GenAI). This technology...