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What’s Ahead for Banking COVID is the great catalyst, ushering in change that may have been on the horizon for banking, but it’s now speeding things up. One particular shift...
Banking Realizes Opportunity through Challenge Whether you’re a community bank, a regional bank, a credit union or a national bank, being embedded in the neighborhood and connected to the people...
Following up on our guest episode, we recap some of the foundations of relationship banking brought to life during COVID and provide a powerful definition of brand for our times....
A roundup of six best practices the financial services industry is deploying during the global health crisis and beyond Like schools and retail, bank branches across the country are in...
In this special episode, Sean and Gina welcome back Ryan Kilpatrick, Executive Vice President and Chief Brand and Communications Officer for Origin Bank to discuss his ideas on forming relationships...
Q: How can banks plan for their branches in the post-COVID landscape? In this segment, Gina addresses the need to build efficiencies into the physical branch channel. As many consumers...
Serving customers disrupted by the pandemic is providing banks and credit unions an opportunity to validate the trust we place in our financial institutions in both good times and bad...
Q: What can make a meaningful impact as banks navigate this new COVID-reality? In this segment, Gina discusses how COVID-19 has permanently altered the banking landscape, an industry already ripe...
The Story: Harvard Business Review’s How Bad Times Bring Out the Best in People features how one community bank delivered cash relief when it was most needed, growing deposits by...