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The Story: While many consumers express a desire for online account opening, those who do initiate accounts digitally carry significantly lower balances, buy fewer products and have higher attrition rates...
In this episode, Sean and Gina discuss community building in banking. As one out of ten people considers switching primary financial institutions and 25% of businesses expecting to switch their...
The Story: Among the many changes wrought by the pandemic, one of the most notable is how it’s shifted consumer expectations and priorities across the board – including how people...
How ICBA’s Bank Locally campaign champions community financial institutions April is Community Banking Month, a time to acknowledge all the ways community financial institutions provide the foundation for thriving local...
Best practices for creating common bonds between people and their financial services providers As consumer sentiment shifts post-COVID, one out of every ten people are considering switching their primary financial...
In this special episode, Sean and Gina welcome back Luvleen Sidhu, Founder and CEO of BM Technologies, one of the largest digital banking platforms in the U.S. Luvleen talks about...
The Story: As post-pandemic switching activity is on the rise, people are looking to simplify their financial lives by pulling all their accounts together with a single provider who can...
How humanized technology achieves experience for the consumer and efficiency for the bank In the Rise of Remote, we explored consumer requirements, especially during COVID, for safe, socially distant and...
In this special episode, Sean and Gina welcome Luvleen Sidhu, Founder and CEO of BM Technologies, one of the largest digital banking platforms in the U.S. Luvleen talks about digital-first...