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J.D. Power survey finds consumer satisfaction scores stay steady, but rising rate environment has them open to change Survey of more than 100,000 retail bank customers finds: 46% Certain they’ll...
In this episode of the Believe in Banking podcast, Gina and Juliet discuss the resilience and enduring relevance of the of the branch. Fresh off the stage from her keynote...
Financial services sector exceeding expectations, inspiring high-value M&A deals and consumer confidence in the housing market and banking services The banking industry is experiencing a wave of good cheer halfway...
How banks and credit unions are prioritizing the financial needs of the LGBTQ+ community New data from the Human Rights Campaign Fund finds that the LGBTQ+ community continues to face...
The Story: Community financial institutions have made up the vast majority of merger participants for the last decade, on both sides of the deal. But when banking experienced a pandemic...
The Story: Even when consumers have easy access to digital banking and mobile apps, they continue to choose the branch for core banking functions, including account opening, deposits and payments,...
The Story: New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential to boost productivity by nearly one-third. Even more, banks can...
Consumers continue choosing bank and credit union brands that show their commitment to social purpose In this rising-rate, price-sensitive environment, some financial brands that once banked on being known as...
Data finds that low-income households are four times more likely to be “unbanked” and Black households are two-and-a-half times more likely to fall into the ranks of the under- and...