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The Story: Community financial institutions have made up the vast majority of merger participants for the last decade, on both sides of the deal. But when banking experienced a pandemic...
The Story: Even when consumers have easy access to digital banking and mobile apps, they continue to choose the branch for core banking functions, including account opening, deposits and payments,...
The Story: New data from Accenture finds that banks that implement Generative AI (GenAI) at their institutions have the potential to boost productivity by nearly one-third. Even more, banks can...
Consumers continue choosing bank and credit union brands that show their commitment to social purpose In this rising-rate, price-sensitive environment, some financial brands that once banked on being known as...
Data finds that low-income households are four times more likely to be “unbanked” and Black households are two-and-a-half times more likely to fall into the ranks of the under- and...
In episode two of our two-part Believe in Banking podcast series on growth, Sean and Gina discuss the evolving expectations in banking – from generational demands for advisory experiences to...
The Story: At a time where consumers of all ages report feeling financial pressure, one often overlooked generational cohort has risen to the top as an exceptionally stressed demographic. Data...
New data finds more than half of all bank CEOs say that retaining and engaging employees remains their top priority Despite news of layoffs by some of the nation’s most...
New data and influence rankings show how brand drives business for institutions of all sizes As more than half of consumers in Canada report they go to a trusted institution...