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Financial wellness ranks a top priority for U.S. consumers
February 5, 2021
The Story: As we emerge from the whiplash of 2020 and the economy recovers, people are taking the long view of ...
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Data
Merger & Acquisition activity expected to exceed pre-pandemic levels within 12 months
January 29, 2021
The Story: As Deloitte notes in its recent Deal Trends in M&A report, the COVID-related pause in merger and acquisition ...
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Research
How are financial institutions transforming in 2021 to meet post-COVID demands?
January 22, 2021
The majority of financial institutions are investing in their digital experience and mobile banking, with more than half of banks ...
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Data
Mid-sized businesses are planning to expand in 2021
January 14, 2021
The Story: A recent national Business Resilience survey from Umpqua Bank tracked confidence in 1,200 small and mid-size businesses across ...
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Research
How has COVID shifted consumers’ digital readiness?
December 18, 2020
Despite an uptick in digital channel use for everyday transactions, branches are still critical for nearly all consumers
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Data
Marketing investments increasingly critical in post-pandemic future
December 11, 2020
The Story: As many transactions migrate to digital channels and the role of the branch evolves, brand and marketing will ...
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Data
FIs drive needed customer acquisition through data-driven marketing
December 1, 2020
The Story: As COVID generates more switching activity among both consumers and businesses, new customer acquisition is even more crucial ...
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Research
How has COVID changed customer priorities?
November 20, 2020
Trust leads more than ever, with people seeking out brands with strong values
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Data
Brand loyalty shifts to local during COVID
November 13, 2020
The Story: As COVID’s initial lockdowns have transformed into a socially-distanced new normal, people’s brand loyalties and behaviors have shifted ...
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