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The Story: As fintech continues inroads into banking, FIs are discovering that their current checking and savings account customers may be going elsewhere for competing products, like payments, loans, credit...
The Story: According to research from Capgemini featured in Business Insider, a vast majority of banking customers are willing to share their personal data with their bank. Among the 86%...
A new study from Bank of the West finds that four out of five people are passionate about climate change. But there’s a deep consumer awareness gap about their bank’s...
Mobile and online banking tools are an essential part of a seamless omnichannel customer experience. Sources: Insider Intelligence, “Digital Banking Services in 2022,” January, 2022; Signicat data, featured in The...
As part of a complete omnichannel experience, digital account opening provides seamless customer convenience. Source: Signicat data, featured in The Financial Brand, “What The Heck Is Wrong With Online Account...
The Story: The pandemic saw late adopters latching onto fintech platforms, with U.S. uptake growing 30 percentage points between 2020 and 2021. As a result, today Millennials and Gen Z...
The Story: Nearly four out of ten small businesses in the U.S. are owned by women. However, data shows that only 25% of women versus 34% of men are likely...
Research from the publisher of American Banker finds substantial M&A opportunities for banks and credit unions of all sizes to continue to grow and serve. Source: Arizent Research, “2022 Predictions,”...
The Story: A recent survey by the Financial Educators Council asked consumers how much money they estimate losing because of a lack of financial education and expertise. At $2,500 for...