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The Story: As we emerge from the whiplash of 2020 and the economy recovers, people are taking the long view of their finances, looking to build resilience, increase their financial literacy...
In this episode, Sean and Gina discuss post-COVID consumer trends and how banks are successfully balancing digital engagement with physical delivery. As consumers increase their online and mobile usage, banks...
After a COVID slowdown in financial services M&A during most of 2020, the banking sector is on the precipice of a new wave and a new form of activity in...
The Story: As Deloitte notes in its recent Deal Trends in M&A report, the COVID-related pause in merger and acquisition activity during 2020 was just that – a pause. Across...
While consumers’ digital adoption for many standard transactions has soared throughout COVID – a rise that’s predicted to continue –neobanks are increasingly competitive and financial institutions of all sizes seek...
Investing in brand marketing to create connection and cohesion between digital and physical customer channels In our last feature on Digital + Physical Delivery in Banking, we addressed how consumer...
Meeting delivery demands as channel platforms shift toward the consumer post-COVID As consumers’ embrace of digital channels skyrockets – no doubt, supercharged by COVID – most financial institutions feel the...
The federal government restarts the small business lending program with a focus on minority-owned businesses, while cities and companies begin their own targeted loan programs to fill in the gaps...
The Story: A recent national Business Resilience survey from Umpqua Bank tracked confidence in 1,200 small and mid-size businesses across the United States. Their research revealed a cautious but pervasive...