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Customers expect trust and transparency from their primary financial institutions, especially when it comes to using their personal data Artificial intelligence is about to make big breakthroughs in banking, with...
New supplemental report to the Edelman Trust Barometer finds banking trust up 12 points over the last decade A new supplemental report to the Edelman Trust Barometer finds that banking...
The Story: More than half of Canadian consumers of all generations prefer familiar, trusted brands for their banking needs over trying something new, according to data from Insider Intelligence. Of...
The Story: Nearly eight out of ten consumers say they trust their bank or credit union, despite uncertain economic conditions and banking sector challenges during the last year. The U.S....
Benchmarking report finds that consumers trust business more than any other institutional category, at a time when trust in banking relationships is also on the rise With the release of...
New reputation rankings and data on customer acquisition show the essential role of financial expertise and trusted counsel in building banking relationships Thanks to the debt ceiling deal and a...
In this episode, Sean and Gina look at two influential industry reports and how they provide a snapshot of our current moment in banking. First, they discuss the Edelman Trust...
Positive consumer outlook paired with a stabilizing banking environment brings economic optimism while inflationary pressures persist Even with a challenging environment following notable regional bank failures, optimism about the economy...
Consumer faith in the financial services sector buoyed by their primary institution’s stability and recent deals strengthening the country’s banking system The British maxim to “Keep Calm and Carry On”...