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The Story: New data from CGI’s Financial Consumer Report outlines the key reasons consumers report they switch banking providers. Looking …
The Story: As bank branch closures drive customer departures, studies find that 60% of “mobile-only” customers in the U.S. and …
The Story: As fintech continues inroads into banking, FIs are discovering that their current checking and savings account customers may …
Best practices for activating data, smarter marketing and leveraging local influence A rebounding post-COVID economy and shifting consumer sentiment have put banks and credit …
The Story: As COVID generates more switching activity among both consumers and businesses, new customer acquisition is even more crucial …
The Story: As COVID’s initial lockdowns have transformed into a socially-distanced new normal, people’s brand loyalties and behaviors have shifted …
The Story: As with so many market dynamics, the COVID crisis has been a powerful catalyst for change impacting consumer …
A roundup of six best practices the financial services industry is deploying during the global health crisis and beyond Like …
Using data-based intelligence and optimized format strategy to maximize the power of the branch network, even in our new COVID …