60 percent of primary new account openings are made in branches
Data

Branches Are the Primary Channel for New Account Openings

The Story: Bank branches continue to be the primary driver of new-to-bank sales, representing the dominant revenue channel for institutions …

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Feature

Close-by, Convenient & Consultative – What Consumers Want from Branches

How consumer expectation and experience are driving our next normal in branch banking   No matter where you look across …

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News

Canadian Banking Satisfaction Stems from Support

J.D. Power’s “Retail Banking Advice Satisfaction Study” finds consumers rely on banks as trusted sources of guidance in a challenging …

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News

Canadian Banks Eye Expansion Opportunities

How financial institutions on both sides of the border are amping up their North American banking presence News in early …

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46% of Gen Z customers who would be more likely to visit a branch offering in-person financial advisory services
Data

Data Finds Retail Isn’t Dead – But Bad Retail Is

The Story: Brick-and-mortar retail stores are evolving. With the vast adoption of e-commerce, stores with the highest foot traffic are …

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Exterior of CVS consumer building
Insights

CVS and Other Retailers Rightsize Their Network to Respond to Consumer Demand

How consumer-facing brands like Ulta, Nike, CVS and Ikea are revamping their retail strategies and leveraging location to meet demand …

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Podcast

Believe In Banking Podcast: Episode #34

In this special episode, we take a look back at the trends and topics that defined 2021. Sean and Gina …

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Customer viewing products in Target brand merger with Ulta
Insights

Retail Brands Center Customer Experiences with New Formats, New Partnerships

From collaborations to in-store pop-ups, how brands like Target and Macy’s are calling consumers home for the holidays A renewed …

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Harvard Square is Lovepop’s largest retail location and will stock the company’s full range of 3D product offerings.
Insights

Original Omnichannel: Taking Inspiration from Retail Innovator Lovepop

What the financial services sector can learn from a pioneering retail brand about deploying connected digital and physical channels Over …

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