Feature

A Catalyst Known as COVID, Part I

What banking can learn from the changes emanating from the world of work in our new normal There has been …

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Podcast

Believe In Banking Podcast: Episode #12 Featuring Brad Tidwell of VeraBank

In part two of the special guest episode, Sean and Gina welcome back Brad Tidwell, president and CEO of VeraBank, …

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Feature

Building Customer-Centricity in Banking

From digital channels to relationship banking, how putting the customer at the center of organizational change can fortify financial services …

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Podcast

Believe In Banking Podcast: Episode #11 Featuring Brad Tidwell of VeraBank

In our next special guest episode, Sean and Gina welcome Brad Tidwell, president and CEO of VeraBank, a true community …

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Research

Are changes to US consumer behavior from COVID here to stay?

The COVID crisis is accelerating a move toward digital with the related physical branch playing a still-vital role.

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Feature

Branch Banking: Optimization and Acquisition as Opportunity

With consumers seeking relationships, community banks and credit unions look at branching opportunities as a way through the COVID crisis …

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Research

What do people want most from their banks during times of crisis?

Consumers have a clear preference for relationship building and information access

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News

How Community Banks and Credit Unions Are Succeeding Through Struggle

Effective strategies focus on relationship-banking and meeting consumer needs While operating in our new COVID normal is providing numerous challenges …

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Podcast

Believe in Banking Podcast: Episode #9

Banking Realizes Opportunity through Challenge Whether you’re a community bank, a regional bank, a credit union or a national bank, …

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