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Principles for fostering relationships and enhancing trust in banks during an era of economic challenge and pandemic uncertainty In our last feature on building better banking relationships, we addressed the...
In this year-end special episode, Sean and Gina recap a most unusual year and look back on some of the meaningful conversations, industry insights and stories of resilience shared on...
In this special episode, Sean and Gina welcome Jimmy Stead, Chief Consumer Banking Officer at Frost Bank, a $40 billion Texas-based bank that is focused squarely on the customer’s experience....
The Story: As COVID’s initial lockdowns have transformed into a socially-distanced new normal, people’s brand loyalties and behaviors have shifted decisively toward supporting local businesses that have deep community roots....
In this episode of the Believe in Banking podcast, Sean and Gina discuss how COVID-19 has served as low tide, exposing whether a bank’s fundamental elements – like the brand...
The Fed’s Main Street lending program reduces minimums and fees in the absence of additional stimulus As it became clear there wouldn’t be passage of a second economic stimulus package...
A preview of our upcoming special guest episode, here Sean and Gina welcome Jimmy Stead, Chief Consumer Banking Officer at Frost Bank, to discuss Frost’s unique story of service in...
In part two of the special guest episode of the Believe in Banking podcast, Sean and Gina welcome back Brad Tidwell, president and CEO of VeraBank, a community bank in...
In part one of this special guest episode of the Believe in Banking podcast, Sean and Gina welcome Brad Tidwell, president and CEO of VeraBank, a true community bank. Bringing...