Brand Trust

Consumers Expect More & Buy More from Brands They Trust

Data from 2,500+ consumers in the United States highlights opportunities for companies that build trust Surveyed consumers report that they: ...
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Brand Trust

Bank Brand Awareness Essential for Engaging Customers on New Products

The Story:  More than half of Canadian consumers of all generations prefer familiar, trusted brands for their banking needs over ...
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Red and Navy color B with gradient
Adrenaline

Banking Brands Built for Success

In this episode, Sean and Gina look at two influential industry reports and how they provide a snapshot of our ...
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Marketers report big benefits in affinity when customers positively identify with their brand’s stance.
Banking Industry

Enduring Support for Brand Purpose

Marketers report big benefits in affinity when customers positively identify with their brand’s stance. Source: Trustpilot, “Brands that Take a ...
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Believe In Banking
Banking

Powerful Partnerships in Banking

In this episode, Sean and Gina discuss what’s on the minds of banking and credit union leaders as they face ...
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Banks and Credit Unions

Purpose-Driven Decisions: Big Brands Committing to Change

With people looking for brands they can trust, worker and consumer support get the spotlight in our post-pandemic era As ...
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How are people using digital channels to connect with brands?
Banking Industry

How are people using digital channels to connect with brands?

The pandemic has had a dramatic impact on how people research, buy and advocate for brands. Sources: Global Web Index, ...
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3M Minnesota world corporate headquarters building
Banks and Credit Unions

Upsurge in Purpose: More Brands Doing Well While Doing Good

Beyond “social good” companies, annual reputation ranking shows broader influence of purpose-driven brands post-COVID The pandemic has had more impact ...
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75% of consumers who have high levels of trust in their bank or credit union
Brand Trust

Recent study finds U.S. consumers trust financial institutions over fintech

The Story: As reported in Finextra, a recent study from BIS shows that U.S. consumers trust financial institutions over fintech, government ...
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