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In this episode of the Believe in Banking podcast, Gina and Juliet discuss the resurgence of investment in the bank branch and Adrenaline’s new report “The Branch Advantage: Essential Retail...
The Story: Despite the upsurge of digital channels for banking transactions, branches remain the primary driver of new-to-bank sales for financial institutions. While consumers love efficiency tools for processing transactions,...
In this special guest episode of the Believe in Banking podcast, Gina and Juliet welcome Andrew Hovet, Managing Director at Curinos, a data and insights company that helps financial institutions...
In this Believe in Banking Podcast episode, Sean and Gina share timely insights from speaking and participation at the financial industry’s leading conferences. Specifically, they discuss demands on banking and...
In this special summer episode on banking innovation, Sean and Gina look at change in financial services at the institutional and industry level. With data and insights gathered from the...
The Story: Recent data shows that the bank branch remains a vital component of the customer experience even as transactions move to other channels. Further, one in three customers prioritize...
Prioritizing renewed purpose, banks and credit unions move toward an advice center model for their retail networks As more transactions migrate to digital channels, banks may feel compelled to focus...
In the inaugural episode of the Believe in Banking podcast for 2023, Sean and Gina highlight industry insights on where banking has been and where it’s heading in the new...
At the start of the new year, two overarching themes are defining the banking environment Throughout the last year, compelling data and detailed analysis showed that branches were on the...