Data

Consumers Benefit from Expert Financial Advice

The Story: According to robust research from FNBO in their 2022 Financial Wellness Survey, just one-third of consumers tap financial …

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60 percent of primary new account openings are made in branches
Data

Branches Are the Primary Channel for New Account Openings

The Story: Bank branches continue to be the primary driver of new-to-bank sales, representing the dominant revenue channel for institutions …

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Podcast

Biggest Banking Trends of 2022, Pt 2

In part two of the “Biggest Banking Trends of 2022” special episode, Sean and Gina take stock of what’s on …

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Data

Community Banks Boost Tech Budgets to Build Better CX

The Story: In 2022, community banks grew their technology budgets by an average of 11%, bringing the median yearly budget …

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Podcast

Biggest Banking Trends of 2022, Pt 1

In this special episode, we look at some of this year’s biggest banking trends. From meeting consumer’s unique needs to …

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Data

Digital Display Ads Show Signs of Dominance

The Story: New data on ad spending finds digital display garners nearly six out of every ten dollars spent, thanks …

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Data

Video Dominates Social Storytelling

The Story: Video is now the dominant type of content consumed on social media, occupying more than half of people’s …

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Feature

Close-by, Convenient & Consultative – What Consumers Want from Branches

How consumer expectation and experience are driving our next normal in branch banking   No matter where you look across …

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Data

Four of Ten Consumers Make Monthly Branch Visits

The Story: As the physical manifestation of the brand, a bank’s branch serves an integral role in creating a holistic …

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